At Parke Worldwide, Parke Worldwide Refund and Returns Policy your satisfaction is at the heart of everything we do. We know that shopping online means you can’t try on a hoodie or feel the fabric of a sweatshirt before it arrives at your door, so we’ve built a Refund and Returns Policy that’s fair, transparent, and easy to follow. Please take a few minutes to read through the details below before placing your order or requesting a return.
Our Commitment to You
We want every customer who shops with Parke Worldwide to feel confident about their purchase. Whether you’re picking up a new hoodie, a sweatshirt, or any other piece from our collection, we stand behind the quality of our products. If something isn’t right, we’re here to make the process of returning or exchanging it as smooth as possible.
Return Eligibility Window
You may request a return within 14 days of the delivery date shown on your tracking confirmation. This gives you enough time to try on your item, check the fit, and decide if it’s the right choice for you. Requests submitted after this 14-day window generally cannot be accepted, Parke Worldwide Refund and Returns Policy so we encourage you to inspect your order as soon as it arrives.
The 14-day period begins the moment your package is marked as delivered by the carrier, not the day you happen to open the box, so it’s a good idea to check your order promptly. If you’re ever unsure whether you’re still within the eligible window, our support team is happy to check your order details and confirm before you go through the trouble of packing anything up.
Conditions for a Valid Return
For a return to be approved, the item must meet the following conditions:
- The product must be unused, unworn, and unwashed.
- All original tags, labels, and packaging must still be attached and intact.
- You must provide proof of purchase, such as your order number or confirmation email.
- The item must not show any signs of wear, odor, stains, or alteration.
Items that don’t meet these conditions may be sent back to you at your own expense, or the return request may be declined altogether. If you’re not sure whether your item qualifies, our team would rather take a quick look at photos before you ship anything back — this saves you the time and cost of a return shipment that might not be approved.
Items That Cannot Be Returned
Not every item qualifies for a return. The following categories are considered final and are not eligible for a refund, exchange, or store credit:
- Items marked Final Sale on the product page.
- Gift cards and promotional vouchers.
- Products that have been worn, washed, or altered after delivery.
- Items returned without original tags or packaging.
We always recommend double-checking the product page and size guide before completing your purchase, Parke Worldwide Refund and Returns Policy especially for items flagged as Final Sale, since these selections are considered permanent once the order is placed.
How to Start a Return
Starting a return with Parke Worldwide is simple. Here’s what to do:
- Email our support team at support@parkeworldwide.com with your order number and the reason for your return.
- Include a few clear photos of the item if it arrived damaged, defective, or incorrect.
- Wait for our team to review your request and send you confirmation along with return instructions.
- Pack the item securely in its original packaging and ship it back using the instructions provided.
Please don’t send an item back before receiving confirmation from our team, as unauthorized returns may not be accepted. Once you receive return instructions, please ship the item within a reasonable timeframe — we recommend within 7 days of approval — so your refund or exchange doesn’t get delayed on our end.
Damaged, Defective, or Incorrect Items
Mistakes are rare, but they can happen. If your order arrives damaged, defective, or you received the wrong item entirely, please contact us within 48 hours of delivery so we can resolve it quickly. To help us assist you faster, please include your order number, clear photos of the item, and photos of the packaging if the damage appears shipping-related. In many cases, once the issue is verified through photos, we can move straight to arranging a replacement without requiring you to send the original item back first — our goal is always to resolve these issues as quickly as possible.
Exchanges
If you’d prefer a different size or color rather than a refund, we’re happy to help with an exchange, provided the item meets the same eligibility conditions listed above. Simply mention that you’d like an exchange when you reach out to our support team, and let us know which size or variation you’d like instead. Exchanges are subject to stock availability — if your preferred replacement is sold out, we’ll offer a refund or store credit instead. Exchanges typically move a little faster than refunds, since we can often begin preparing your replacement item as soon as your original return is on its way back to us.
Refund Processing Time
Once your returned item reaches our warehouse, our team will inspect it to confirm it meets the return conditions. This inspection typically takes a few business days. After approval, refunds are issued to your original payment method, and processing generally takes 5 to 10 business days, depending on your bank or card provider.
Return Shipping Costs
Return shipping costs depend on the reason for the return. If the return is due to our error —Parke Worldwide Refund and Returns Policy such as a damaged, defective, or incorrect item — Parke Worldwide covers the full cost of return shipping. If the return is due to a change of mind, incorrect size selection, or personal preference, the customer is responsible for the cost of shipping the item back to us.
Order Cancellations and Modifications
We understand that sometimes you need to change your mind shortly after placing an order. Orders can be modified or canceled only before they are processed for shipment. Since we work to get orders out quickly, please contact us as soon as possible if you need to make a change. Once an order has moved into processing or has already shipped, we’re unable to make modifications or cancel it.
International Returns
For customers shipping items back to us from outside the country of origin, please note that any customs fees, duties, or taxes paid on the original shipment are non-refundable. We recommend using a trackable international shipping method for your return, and marking the package clearly as a “returned item” to avoid additional customs charges where possible.
Need More Help?
Our support team is always ready to help make things right. If you have any questions about this Refund and Returns Policy, your order, or the status of a return, reach out to us at support@parkeworldwide.com and we’ll get back to you within 24–48 hours. Thank you for shopping with Parke Worldwide —https://saintmxxclothing.com/ we’re grateful for your trust and committed to making sure every order feels right Parke Sweatshirt
